Unable To Login With Correct Credentials?

Me and my users can’t login even using the correct credentials. We type in the correct username and password but then this error message comes up (it’s been coming up for a while now, but I usually just ignore it press the backspace and I’m logged in):

Catchable fatal error: Object of class WP_User could not be converted to string in /hermes/bosoraweb097/b2086/ipg.mysite.com1/wp-content/plugins/wp-customer-reviews/wp-customer-reviews.php on line 241

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Does anyone know why this is happening and how I can get back into my account?

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3 comments

  1. Since you cannot access the WordPress Dashboard with your user account you will need to use FTP or SSH to access the wp-content/plugins directory for your site and rename the plugin folder for wp-customer-reviews.

    Example:
    wp-content/plugins/wp-customer-reviews
    becomes
    wp-content/plugins/wp-customer-reviews-broken

    This will disable the plugin and allow you to log into the WP Dashboard again.

  2. Changing the plugin folder name just by adding one letter deactivates the plugin. Login via FTP and change folder name.

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