shopify api creates product returns 404

2 Views

I’m creating a private app that calls the Shopify API from WordPress. When I make the call to create a new Shopify product, the API creates the product but returns a 404 Not Found error. I believe I have the code correct because it successfully creates the product and the appropriate success response on a local host on a Windows XP box running apache and PHP 5.2.x. I have the problem when I run it from a development server running, I assume, Linux, apache and PHP 5.3.x. What would cause the Shopify API to create the product but return a 404? I’ll include a log of the call and response below. This post did successfully create a product but since it returned an error, I wasn’t able to retrieve the newly created product id.

Thanks,
Steve

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2012-06-05 @ 17:47:36: request sent to
https ://xxx:xxx@colab-5.myshopify.com/admin/products.json
Parameters: Array
(
[method] => POST
[timeout] => 5
[redirection] => 5
[httpversion] => 1.0
[user-agent] => WordPress/3.3.2; http ://xxx.colab.coop
[blocking] => 1
[headers] => Array
(
) 

[cookies] => Array
    (
    )

[body] => Array
    (
        [product] => Array
            (
                [title] => Bracelet 7
                [body_html] => Bracelet 7 descr
                [vendor] => xxx
                [product_type] => bracelet
                [published] => 1
                [images] => Array
                    (
                        [src] => http://xxx.colab.coop/xxx/stb-1.png
                    )

                [variants] => Array
                    (
                        [option1] => small
                        [price] => 123
                        [inventory_management] => shopify
                        [sku] => 234
                        [grams] => 226.79618519019
                        [inventory_quantity] => 123
                    )

            )

    )

[compress] => 
[decompress] => 1
[sslverify] => 1
[stream] => 
[filename] =>

)

2012-06-05 @ 17:47:37: response received from
https ://xxx:xxx@colab-5.myshopify.com/admin/products.json
Transport: WP_HTTP_curl
Response: Array
(
[headers] => Array
(
[server] => nginx
[date] => Tue, 05 Jun 2012 17:47:37 GMT
[content-type] => text/html; charset=utf-8
[connection] => close
[vary] => Accept-Encoding
[status] => 404 Not Found
[cache-control] => no-cache
[x-request-id] => 62c48e7991c1f29cf5917727b160cee9
[x-ua-compatible] => IE=Edge,chrome=1
[x-runtime] => 0.025681
) 

[body] => <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http 

://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">

<html xmlns="http://www.w3.org/1999/xhtml" xml:lang="en" lang="en">
<head>
    <meta http-equiv="content-type" content="text/html;charset=UTF-8" />
    <title>404 - Not Found</title>

    <link href="https://cdn.shopify.com/s/assets/dialog-ef6bd71e99b2c7a469ce6385ab855360.css" media="screen" rel="stylesheet" type="text/css" />

</head>

<body class="netural-dialog">

  <div id="container">
    <div id="dialog">
      <h1>Not Found</h1>

      <p class="c">The page you were looking for does not exist...</p>



    </div> <!-- dialog -->
  </div> <!-- container -->


  <div id="footer">
    <p><a href="http://www.shopify.com">Ecommerce Software by Shopify</a></p>
  </div>


</body>
</html>

[response] => Array
    (
        [code] => 404
        [message] => Not Found
    )

[cookies] => Array
    (
    )

[filename] =>

)

Updating with more logs. This created Shopify product 93781002. 

*** REQUEST ***
2012-06-08 @ 00:14:20: request sent to 
https://xxx:xxx@colab-5.myshopify.com/admin/products.json
Parameters: Array
(
    [method] => POST
    [timeout] => 5
    [redirection] => 5
    [httpversion] => 1.0
    [user-agent] => WordPress/3.3.2; http://xxx.colab.coop
    [blocking] => 1
    [headers] => Array
        (
            [Content-Type] => application/json; charset=UTF-8
        )

    [cookies] => Array
        (
        )

    [body] => {"product":{"title":"Bracelet 2","body_html":"Bracelet 2 description","vendor":"Steve","product_type":"bracelet","published":true,"images":{"src":"http://lr.colab.coop/wordpress/wp-content/themes/lr/images/stb-1.png"},"variants":{"option1":"default","price":"123","inventory_management":"shopify","sku":"555","grams":453.59237038038,"inventory_quantity":"22"},"metafields":{"key":"wp_post_id","value":174,"value_type":"string","namespace":"inventory"}}}
    [compress] => 
    [decompress] => 1
    [sslverify] => 
    [stream] => 
    [filename] => 
)

---------------------------------
*** RESPONSE **********
2012-06-08 @ 00:14:21: response received from 
https://xxx:xxx@colab-5.myshopify.com/admin/products.json
Transport: WP_HTTP_curl
Response: Array
(
    [headers] => Array
        (
            [server] => nginx
            [date] => Fri, 08 Jun 2012 00:14:21 GMT
            [content-type] => text/html; charset=utf-8
            [connection] => close
            [vary] => Accept-Encoding
            [status] => 404 Not Found
            [cache-control] => no-cache
            [x-request-id] => ec0ff57554c9deea607c407e00c6c223
            [x-ua-compatible] => IE=Edge,chrome=1
            [x-runtime] => 0.012695
        )

    [body] => <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">

<html xmlns="http://www.w3.org/1999/xhtml" xml:lang="en" lang="en">
<head>
    <meta http-equiv="content-type" content="text/html;charset=UTF-8" />
    <title>404 - Not Found</title>

    <link href="https://cdn.shopify.com/s/assets/dialog-ef6bd71e99b2c7a469ce6385ab855360.css" media="screen" rel="stylesheet" type="text/css" />

</head>

<body class="netural-dialog">

  <div id="container">
    <div id="dialog">
      <h1>Not Found</h1>

      <p class="c">The page you were looking for does not exist...</p>



    </div> <!-- dialog -->
  </div> <!-- container -->


  <div id="footer">
    <p><a href="http://www.shopify.com">Ecommerce Software by Shopify</a></p>
  </div>


</body>
</html>

    [response] => Array
        (
            [code] => 404
            [message] => Not Found
        )

    [cookies] => Array
        (
        )

    [filename] => 
)

---------------------------------

Sorry to dump so much content in here but here are new logs for June 13. The first call successfully created the Shopify product “Office Ring 1” but return an error message. I then manually added the shopify id to my local product and then successfully added a variant, “medium,” but that also returned an error message. These were from a web farm nix server. Then I ran the same set of requests from the local web server on my Windows laptop. These requests also successfully created the product “Home Ring 1” but returned appropriate success messages. 

*** REQUEST ***
2012-06-13 @ 12:18:38: request sent to 
https://removed_aac8:removed_e2ba@colab-5.myshopify.com/admin/products.json
Parameters: Array
(
    [method] => POST
    [timeout] => 5
    [redirection] => 5
    [httpversion] => 1.0
    [user-agent] => WordPress/3.3.2; http://removed.colab.coop
    [blocking] => 1
    [headers] => Array
        (
            [Content-Type] => application/json; charset=UTF-8
        )

    [cookies] => Array
        (
        )

    [body] => {"product":{"title":"Office Ring 1","body_html":"Office Ring 1 description","vendor":"Steve","product_type":"ring","published":true,"variants":{"option1":"small","price":"123","inventory_management":"shopify","sku":"1234","grams":226.79618519019,"inventory_quantity":"10"},"images":{"position":1,"src":"http://lr.colab.coop/wordpress/wp-content/themes/lr/images/stb-1.png"}}}
    [compress] => 
    [decompress] => 1
    [sslverify] => 
    [stream] => 
    [filename] => 
)

---------------------------------
*** RESPONSE **********
2012-06-13 @ 12:18:40: response received from 
https://removed_aac8:removed_e2ba@colab-5.myshopify.com/admin/products.json
Transport: WP_HTTP_curl
Response: Array
(
    [headers] => Array
        (
            [server] => nginx
            [date] => Wed, 13 Jun 2012 12:18:40 GMT
            [content-type] => text/html; charset=utf-8
            [connection] => close
            [vary] => Accept-Encoding
            [status] => 404 Not Found
            [cache-control] => no-cache
            [x-request-id] => f5ef52645dc28af4993c1378440ad19a
            [x-ua-compatible] => IE=Edge,chrome=1
            [x-runtime] => 0.019331
        )

    [body] => <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">

<html xmlns="http://www.w3.org/1999/xhtml" xml:lang="en" lang="en">
<head>
    <meta http-equiv="content-type" content="text/html;charset=UTF-8" />
    <title>404 - Not Found</title>

    <link href="https://cdn.shopify.com/s/assets/dialog-ef6bd71e99b2c7a469ce6385ab855360.css?351e96af6f2f2a94c178c053ba0d35a46ec146b4" media="screen" rel="stylesheet" type="text/css" />

</head>

<body class="netural-dialog">

  <div id="container">
    <div id="dialog">
      <h1>Not Found</h1>

      <p class="c">The page you were looking for does not exist...</p>



    </div> <!-- dialog -->
  </div> <!-- container -->


  <div id="footer">
    <p><a href="http://www.shopify.com">Ecommerce Software by Shopify</a></p>
  </div>


</body>
</html>

    [response] => Array
        (
            [code] => 404
            [message] => Not Found
        )

    [cookies] => Array
        (
        )

    [filename] => 
)

---------------------------------
*** REQUEST ***
2012-06-13 @ 12:22:26: request sent to 
https://removed_aac8:removed_e2ba@colab-5.myshopify.com/admin/products/94072324/variants.json
Parameters: Array
(
    [method] => POST
    [timeout] => 5
    [redirection] => 5
    [httpversion] => 1.0
    [user-agent] => WordPress/3.3.2; http://removed.colab.coop
    [blocking] => 1
    [headers] => Array
        (
            [Content-Type] => application/json; charset=UTF-8
        )

    [cookies] => Array
        (
        )

    [body] => {"variant":{"option1":"medium","price":"123","inventory_management":"shopify","sku":"1235","grams":226.79618519019,"inventory_quantity":"11"}}
    [compress] => 
    [decompress] => 1
    [sslverify] => 
    [stream] => 
    [filename] => 
)

---------------------------------
*** RESPONSE **********
2012-06-13 @ 12:22:27: response received from 
https://removed_aac8:removed_e2ba@colab-5.myshopify.com/admin/products/94072324/variants.json
Transport: WP_HTTP_curl
Response: Array
(
    [headers] => Array
        (
            [server] => nginx
            [date] => Wed, 13 Jun 2012 12:22:27 GMT
            [content-type] => text/html; charset=utf-8
            [connection] => close
            [vary] => Accept-Encoding
            [status] => 200 OK
            [etag] => "450e16059f610a357485485b091697f7"
            [cache-control] => max-age=0, private, must-revalidate
            [x-request-id] => 2ebbec10eefda01f51e06d9d5ed4004f
            [x-ua-compatible] => IE=Edge,chrome=1
            [set-cookie] => _secure_session_id=8efbf69a284bbc7f3652ac6f34e9a2ba; path=/; secure; HttpOnly
            [x-runtime] => 0.025468
            [p3p] => CP="NOI DSP COR NID ADMa OPTa OUR NOR"
        )

    [body] => <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns="http://www.w3.org/1999/xhtml" xml:lang="en" lang="en">
<head>
  <script type="text/javascript">var NREUMQ=NREUMQ||[];NREUMQ.push(["mark","firstbyte",new Date().getTime()]);</script>
  <title>Shopify &raquo; Please Log In</title>
  <link href="https://cdn.shopify.com/s/assets/dialog-ef6bd71e99b2c7a469ce6385ab855360.css?351e96af6f2f2a94c178c053ba0d35a46ec146b4" media="screen" rel="stylesheet" type="text/css" />
  <!--[if IE 6]>
  <link href="https://cdn.shopify.com/s/assets/ie-e556ea04e7e58d6a732ca8d5254a1edc.css?351e96af6f2f2a94c178c053ba0d35a46ec146b4" media="screen" rel="stylesheet" type="text/css" />
  <![endif]-->
  <script src="https://cdn.shopify.com/s/assets/admin/auth-0b1f81e1e47d1c2021fc18fe8772a287.js?351e96af6f2f2a94c178c053ba0d35a46ec146b4" type="text/javascript"></script>
  <script type="text/javascript" language="javascript">
  window.onload = function() {
    if ($('login-input')) {
      if ($('login-input').value == '') { 
        Field.activate('login-input');
      }
      else { 
        Field.activate('password');
      }
    }
  }
  </script>

      <script type="text/javascript">

        var _gaq = _gaq || [];
        _gaq.push(['_setAccount', 'UA-82702-18' ]);
        _gaq.push(['_setDomainName', '.myshopify.com']);
        _gaq.push(['_setAllowHash', false]); 
        _gaq.push(['_setCustomVar',
            1,                   
            'CustomerType',     
            'prospect',
            2
         ]); 
        _gaq.push(['_trackPageview']);

        (function() {
          var ga = document.createElement('script'); ga.type = 'text/javascript'; ga.async = true;
          ga.src = ('https:' == document.location.protocol ? 'https://ssl' : 'http://www') + '.google-analytics.com/ga.js';
          var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(ga, s);
        })();

      </script>

</head>
<body>
  <div id="container">
    <div id="dialog">
      <div id="system_error" class="status system-error"><p>Login or password was invalid.</p></div>

<div class="ssb c">
  <img alt="Shopify-logo-new" src="https://cdn.shopify.com/s/images/admin/shopify-logo-new.jpg?351e96af6f2f2a94c178c053ba0d35a46ec146b4" />  
</div>

<form accept-charset="UTF-8" action="/admin/auth/login" method="post"><div style="margin:0;padding:0;display:inline"><input name="utf8" type="hidden" value="✓" /><input name="authenticity_token" type="hidden" value="RSdZQn6QN2MfWeyb6JwkbYKlxi4wxdvLxKEAEuChE/8=" /></div>
<div id="sign-in-form" class="lform">
  <noscript><p>Please note that in order to use the Shopify administration interface you need to <a href="/documents/javascript.html">enable javascript</a>.</p></noscript>

  <input type="hidden" name="redirect" value="" id="redirect" />

  <div id="login" >
    <div class="ppb clearfix">
      <label id="email_address" for="login-input">Email Address</label>
      <input type="email" name="login" size="30" id="login-input" class="email" value="" class="error" tabindex=1 />
    </div>
    <div class="ppb clearfix">
      <label id="password_label" for="password">Password</label>
      <input type="password" name="password" size="16" id="password" class="error" tabindex=2 />
      <div id="forgot-password">
        <a href="/admin/auth/recover">Forgot your password?</a>  
      </div>
    </div>
    <div class="ppb c">
      <input name="remember" type="checkbox" id="remember_checkbox" value="1" />
      <label for="remember_checkbox" class="normal">Remember me on this computer</label>
    </div>
  </div>

  <div id="open-id" style="display:none">
    <div class="ppb clearfix">
      <label id="open_id" for="openid-input" class="open-id">OpenID</label>  
      <input type="text" name="openid_url" value="" class="url" id="openid-input" class="error" />
    </div>
  </div>

  <div class="actions">
    <input class="btn" name="commit" tabindex="3" type="submit" value="Sign In" />
  </div>

</div>

</form>


<script type="text/javascript" charset="utf-8">
  document.observe("dom:loaded", function() {


    $$('input').each(function(e) {
      e.autocapitalize = false;
    });

  });
</script>

    </div>
  </div>
  <div id="footer">
    <div>
  <span style='padding-left:10px;'>
    <img alt="Google_apps-16" src="https://cdn.shopify.com/s/images/admin/icons/google_apps-16.png?351e96af6f2f2a94c178c053ba0d35a46ec146b4" /> 
    <a href="/admin/auth/login?google_apps=1">Login with Google Apps</a>
  </span>
</div>



  </div>
  <script type="text/javascript">if (!NREUMQ.f) { NREUMQ.f=function() {
NREUMQ.push(["load",new Date().getTime()]);
var e=document.createElement("script");
e.type="text/javascript";e.async=true;e.src="https://d1ros97qkrwjf5.cloudfront.net/38/eum/rum-staging.js";
document.body.appendChild(e);
if(NREUMQ.a)NREUMQ.a();
};
NREUMQ.a=window.onload;window.onload=NREUMQ.f;
};
NREUMQ.push(["nrfj","beacon-1.newrelic.com","fa45dcf839",151,"dl8KQUReDl4AEE1TVVhZChpXRBZaSg4NVVhb",0.0,17,new Date().getTime(),"","","","",""])</script>
</body>
</html>

    [response] => Array
        (
            [code] => 200
            [message] => OK
        )

    [cookies] => Array
        (
            [0] => WP_Http_Cookie Object
                (
                    [name] => _secure_session_id
                    [value] => 8efbf69a284bbc7f3652ac6f34e9a2ba
                    [expires] => 
                    [path] => /
                    [domain] => 
                    [secure] => 
                    [httponly] => 
                )

        )

    [filename] => 
)

---------------------------------

And now the successful Home logs 

*** REQUEST ***
2012-06-13 @ 12:27:40: request sent to 
https://removed_aac8:removed_e2ba@colab-5.myshopify.com/admin/products.json
Parameters: Array
(
    [method] => POST
    [timeout] => 5
    [redirection] => 5
    [httpversion] => 1.0
    [user-agent] => WordPress/3.3.2; http://localhost/knowledgetown/office/wordpress
    [blocking] => 1
    [headers] => Array
        (
            [Content-Type] => application/json; charset=UTF-8
        )

    [cookies] => Array
        (
        )

    [body] => {"product":{"title":"Home Ring 1","body_html":"Home Ring 1 description","vendor":"Auto Draft","product_type":"ring","published":true,"variants":{"option1":"small","price":"123","inventory_management":"shopify","sku":"1234","grams":226.79618519019,"inventory_quantity":"10"},"images":{"position":1,"src":"http://lr.colab.coop/wordpress/wp-content/themes/lr/images/stb-1.png"}}}
    [compress] => 
    [decompress] => 1
    [sslverify] => 
    [stream] => 
    [filename] => 
)

---------------------------------
*** RESPONSE **********
2012-06-13 @ 12:27:41: response received from 
https://removed_aac8:removed_e2ba@colab-5.myshopify.com/admin/products.json
Transport: WP_HTTP_curl
Response: Array
(
    [headers] => Array
        (
            [server] => nginx
            [date] => Wed, 13 Jun 2012 12:27:40 GMT
            [content-type] => application/json; charset=utf-8
            [connection] => close
            [status] => 201 Created
            [x-shopify-shop-api-call-limit] => 1/500
            [http_x_shopify_shop_api_call_limit] => 1/500
            [location] => https://colab-5.myshopify.com/admin/products/94072592
            [cache-control] => no-cache
            [x-request-id] => 36b9127191967ed4bf9b2039eb651790
            [x-ua-compatible] => IE=Edge,chrome=1
            [set-cookie] => _secure_session_id=15d92980d403a103a3e8da29a33c8e7f; path=/; secure; HttpOnly
            [x-runtime] => 0.585917
        )

    [body] => {"product":{"body_html":"Home Ring 1 description","created_at":"2012-06-13T08:27:40-04:00","handle":"home-ring-1","id":94072592,"product_type":"ring","published_at":"2012-06-13T08:27:40-04:00","template_suffix":null,"title":"Home Ring 1","updated_at":"2012-06-13T08:27:40-04:00","vendor":"Auto Draft","tags":"","variants":[{"compare_at_price":null,"created_at":"2012-06-13T08:27:40-04:00","fulfillment_service":"manual","grams":226,"id":220076798,"inventory_management":"shopify","inventory_policy":"deny","option1":"small","option2":null,"option3":null,"position":1,"price":"123.00","product_id":94072592,"requires_shipping":true,"sku":"1234","taxable":true,"title":"small","updated_at":"2012-06-13T08:27:40-04:00","inventory_quantity":10}],"images":[{"created_at":"2012-06-13T08:27:40-04:00","id":187968224,"position":1,"product_id":94072592,"updated_at":"2012-06-13T08:27:40-04:00","src":"http://cdn.shopify.com/s/files/1/0157/0142/products/stb-2.png?241"}],"options":[{"name":"Title"}]}}
    [response] => Array
        (
            [code] => 201
            [message] => Created
        )

    [cookies] => Array
        (
            [0] => WP_Http_Cookie Object
                (
                    [name] => _secure_session_id
                    [value] => 15d92980d403a103a3e8da29a33c8e7f
                    [expires] => 
                    [path] => /
                    [domain] => 
                    [secure] => 
                    [httponly] => 
                )

        )

    [filename] => 
)

---------------------------------
*** REQUEST ***
2012-06-13 @ 12:28:13: request sent to 
https://removed_aac8:removed_e2ba@colab-5.myshopify.com/admin/products/94072592/variants.json
Parameters: Array
(
    [method] => POST
    [timeout] => 5
    [redirection] => 5
    [httpversion] => 1.0
    [user-agent] => WordPress/3.3.2; http://localhost/knowledgetown/office/wordpress
    [blocking] => 1
    [headers] => Array
        (
            [Content-Type] => application/json; charset=UTF-8
        )

    [cookies] => Array
        (
        )

    [body] => {"variant":{"option1":"medium","price":"123","inventory_management":"shopify","sku":"1235","grams":226.79618519019,"inventory_quantity":"11"}}
    [compress] => 
    [decompress] => 1
    [sslverify] => 
    [stream] => 
    [filename] => 
)

---------------------------------
*** RESPONSE **********
2012-06-13 @ 12:28:13: response received from 
https://removed_aac8:removed_e2ba@colab-5.myshopify.com/admin/products/94072592/variants.json
Transport: WP_HTTP_curl
Response: Array
(
    [headers] => Array
        (
            [server] => nginx
            [date] => Wed, 13 Jun 2012 12:28:13 GMT
            [content-type] => application/json; charset=utf-8
            [connection] => close
            [status] => 201 Created
            [x-shopify-shop-api-call-limit] => 4/500
            [http_x_shopify_shop_api_call_limit] => 4/500
            [location] => https://colab-5.myshopify.com/admin/products/94072592/variants
            [cache-control] => no-cache
            [x-request-id] => fd0cfb4f0279424a850d6bf100533f1d
            [x-ua-compatible] => IE=Edge,chrome=1
            [set-cookie] => _secure_session_id=63dd9cc4fcd51eacb0a792ffb148de5e; path=/; secure; HttpOnly
            [x-runtime] => 0.069807
        )

    [body] => {"variant":{"compare_at_price":null,"created_at":"2012-06-13T08:28:13-04:00","fulfillment_service":"manual","grams":226,"id":220076802,"inventory_management":"shopify","inventory_policy":"deny","option1":"medium","option2":null,"option3":null,"position":2,"price":"123.00","product_id":94072592,"requires_shipping":true,"sku":"1235","taxable":true,"title":"medium","updated_at":"2012-06-13T08:28:13-04:00","inventory_quantity":11}}
    [response] => Array
        (
            [code] => 201
            [message] => Created
        )

    [cookies] => Array
        (
            [0] => WP_Http_Cookie Object
                (
                    [name] => _secure_session_id
                    [value] => 63dd9cc4fcd51eacb0a792ffb148de5e
                    [expires] => 
                    [path] => /
                    [domain] => 
                    [secure] => 
                    [httponly] => 
                )

        )

    [filename] => 
)

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  1. The logs for that request say that you were calling POST "/admin/products/PRODUCT_ID". Check your code to make sure it’s doing what you think. Note that all API calls should have a type suffix, so a valid URL would be /admin/products/PRODUCT_ID.json or /admin/products/PRODUCT_ID.xml