Random 500 internal errors on my wordpress website

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  1. I have around 10 plugins installed.
  2. I use a wordpress theme by sitemile.

The site works fine sometimes, but very often, if I were to go to the login or sign up page, it displays the 500 internal error. I want to set up logs for see to see whats happening but I am not sure how I can do that.

Also, sometimes the homepage of the website loads very funky but if i go to other pages, it may or may not load that page properly.

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Not an internet issue. Cleared cache as well. Interestingly, I see different results in normal and incognitu browsers.

Do these internal errors occur most of the time when you have a lot of plugins? Is there some other source of problem that I can check to make sure everything in my site is alright?

Error screenshot attached.

Homepage of website

internal server error encountered when i try to visit other pages on my website

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1 comment

  1. Depending on your webhost, you might already have more details in a log file. Often times with apache it’s called “error_log” and it can be found in your root directory or the directory of the file causing the error.

    It could be anything from access permissions or a security block. So it’s going to be hard for someone to give you an answer on this without more information.

    Things to try:

    • You can try disabling one plugin at a time until it works.
    • Look for an error_log (or similar) file
    • Double check all of the file permissions, chmod and chown
    • Contact your web host and see if they can provide any insight
    • If you ARE the web host (or manage the server yourself) then you can check the apache error logs (if enabled) and/or security logs on the server
    • Double check any errors on the .htaccess file
    • A script could be consuming too much resources or taking too long to load, you can narrow it down by process of elimination and then disable/patch the culprit

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