I have a simple backend management tool written in PHP that pulls orders from the WooCommerce database and presents them to our kitchen for processing deliveries.
I have always been able to highlight a table row that had a status other than 'wc-completed'
to handle any additional processing that might be needed. However, it was brought to my attention today that one particular order had been refunded for one line item. A partial refund does not change the order status, so I need to pull the refund info from another table in the database.
I checked all the tables I know of related to order processing – wp_posts
, wp_postmeta
, wp_woocommerce_order_items
and wp_woocommerce_order_itemmeta
, but no sign of any refund information. In fact, the itemmeta contained in the last table doesn’t even adjust the quantity, making my reports incorrect for partial orders like this.
When you view the order summary in the woocommerce backend, it shows a quantity of 1
for this particular item, and then a -1
right below it. I assume based on this, that somewhere in the database there are refund records associated with the orders, but I can’t seem to find it. Even the order total in wp_postmeta
doesn’t reflect the partial refund.
Does anyone know where this refund data is stored in the wordpress database?
Thanks.
Partial refund orders are stored in database like normal ones:
In
wp_posts
table with a'post_type' = 'shop_order_refund'
and a'post_parent' = order_ID (number)
, where theorder_ID
is the reference to the original'shop_order'
.To find out which one of this refunds are partial, you need the
_refund_amount
amount value that you can find underwp_post_meta
for this'refund_order'
and his corresponding'shop_order'
with the_order_total
value too:if (
'refund_order'
=>_refund_amount
) != ('shop_order'
=>_order_total
) :then it’s partial.
if (
'refund_order'
=>_refund_amount
) == ('shop_order'
=>_order_total
) :then it’s normal (not partial).
Notes:
_order_total
item inwp_postmeta
table with a negative value that is always reflecting the positive value of_refund_amount
item. This_order_total
value has nothing to do with the related parent'shop_order' => '_order_total'
value.wp_woocommerce_order_items
andwp_woocommerce_order_itemmeta
tables, there is related detailed data concerning products in orders and refunded orders…