WebSocket connection failure. Error during Websocket handshake. Response Code 403?

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This is the message I’m getting for my WordPress site:

“WebSocket connection to ‘wss://public-api.wordpress.com/pinghub/wpcom/me/newest-note-data’ failed: Error during WebSocket handshake: Unexpected response code: 403”

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It’s causing a fusion-slider on my homepage to forever try to load, but never shows up.

Note: Sometimes it does work and the console gets no errors, most of the time it doesn’t.

I haven’t been able to figure this out online, some people have similar issues, but not on the same platform. How do I go about fixing this. Let me know if there’s additional information required.

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3 comments

  1. I was also seeing these notices as well, and here is the response I just received from Jetpack:

    We’ve found out that the Websocket console error is only displayed if you are not logged into WordPress.com. If you are, the error will be gone.

    We are working on a fix for this but I don’t have an exact ETA on it. However, you can remain logged into WordPress.com and the console error won’t be triggered.

    I hope it makes sense. Thank you very much for your understanding and patience. Cheers 🙂

    So it’s is indeed related to jetpack, and an unresolved issue that they are aware of.

  2. I solved this issue by deactivating the Jetpack plugin & activating it again. Hope this helps!

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