Client is using Softaculous to upgrade WordPress versions. How do I upgrade from the WordPress dashboard?

My client is using Softaculous for software upgrading. I tried upgrading from the WordPress dashboard and it wouldn’t let me. Do I have to somehow “uninstall” Softaculous for this to work?

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4 comments

  1. Softaculous doesnt configure anything in WordPress which would stop a Manual Upgrade.
    You can contact the support team and they should help you.
    To test your claim I just upgraded my Blog which was installed by Softaculous and it is working.
    You should check for the PHP error logs as well.

  2. You might need to talk to your client’s host. The problem could be a server configuration issue, or it could be a problem with how Softaculous configures WordPress.

    A quick Google search doesn’t turn up any obvious problems with using the core upgrade mechanism with Softaculous-installed WordPress. You might need to reference one of these Codex entries: